Craig Roberts

Debra in Service Reception is a joy to deal with, nothing is ever a problem and my enquires are dealt with in good time.

Rae Mitchelson

Hi Thomas, Thank you for your time yesterday. You were very helpful. I'm sorry to say, I’ve changed my mind. After jumping into my much-loved Outback, it purred all the way home, as usual, and I thought, why spend money on a new car when this one is still driving and behaving exactly as it did on day one? I really don’t care about the few dents and scrapes when it has all I need in a car and gets me from point A to B safely and securely. You can blame the team in service if you like, because they have always looked after my car so well, and it’s never missed a beat. There will come a time, of course, when something major happens, which means it will cost me a lot of money. That will be the time to change, and I'll be back to chat with you. I’ve heard people say you either change your car every 2 or 3 years or you keep it till it stops. Please pass this message on to Sol as well. He was also very helpful and generous with his knowledge and time. I will probably bump into you both from time to time when I’m up to visit the wonderful team in the Service Department, who have looked after my four Subarus over a period of around 30 years. All the very best Thomas. . and to the rest of the team at Eastern Subaru. Rae Mitchelson I was back for a service on Friday August 14th. Once again my car is now purring along thanks to the wonderful team in the service department. I needed new front brake pads & was promptly contacted about this. I said to go ahead. Once again I was tempted to look at a new vehicle but whilst mine is still running so well I'll stop looking at all the tempting options. Thanks Deb & the team at service department for looking after me so well. Cheers Rae

Pierre Blenderbuss

We purchased our second car from Eastern Subaru (2026 Trailseeker). We also have a 2021 Outback from them. We did shop around for other brands and dealers but ended up committing again with Eastern Subaru. The sales team was excellent, especially Jacob, and we had plenty of test drives. There was no attempt at any dodgy upsell like we've experienced at other dealers. Our history with having our cars serviced there has been great, as well. Jacob is also a great communicator--keeping us informed as the process moved along and helping to arrange what needed to be arranged. Not only that, but when Subaru dropped the price on the Trailseeker AFTER we signed the contract, he sorted us out immediately. Very pleased. The car is great, as well. Certainly beyond our expectations.

Alan Lade

Although it took a while to track down the exasperating and intermittant sound, it finally became consistant enough for the mechanic to hear it and the team at Subaru were on to it immediately replacing the aircon fan. All fixed along with the use of their Hybrid Forester.

Gary Gaffney

Thanks Jacob and the team for a great deal and effortlessly changing from my Outback to my new Outback.